Service Request/General

[About Service Request] [About Work Order Dates] [About Mobile Workforce Management Work Order Scheduling Dates] [To Create Service Request]

Usage

Use this tab to enter and view general information on a service request, for example the customer, service contract and object information.

Activity Diagrams

Enter General Info - Object For Customer
Enter General Info - Customer For Object
Enter General Info - Direct Entry  

Activities

Enter Contact Information 
Enter Customer 
Select Equipment Object and Address 
Select Service Contract 
Enter Object ID