Distributing Customer Orders, Component MRO--Exercises

Required Data

Creating Component Repair Order

Purpose: The purpose of this exercise is to create and process a component repair order for being able to study how to process a customer order.

Windows:
Component Repair Order

1. Create a component repair order for customer XX-CMRO.
2. Add a component repair order line for XX-187-CS with a quantity of 5 parts.
3. Define service type XX-ST01 and XX-ST02 as the work scope in the Service Type tab.
4. Reserve or receive the quantity defined on the component repair order line.
5. Select repair order type.
6. Release to repair.
7. Report and sign off the performed service.
8. Calculate cost lines.
9. Create sales lines.
10. Transfer sales lines to the customer order.
11. Release the customer order.
12. Create a pick list and report the picked parts without deviation.

General exercise for Entering Component Repair Order
General exercise for Receiving Customer Parts and Accessories
General exercise for Defining CRO Line Work Scope, without Service Contract
General exercise for Releasing to Repair
General exercise for Calculating Cost Lines
General exercise for Creating Sales Lines, without Service Contract
General exercise for Transferring Sales Lines to Customer Order
General exercise for Picking and Reporting without Deviations

Main Exercises

Purpose: The purpose of this exercise is to return the repair parts, processed on a component repair order within Component MRO, back to the customer.

Windows:
Deliver Customer Order Lines
Create Delivery Note for Customer Orders
Print Delivery Note for Customer Orders

Reporting the Parts as Sent Back to Customer

1. Search for your customer order lines and report the parts as delivered without any differences, by right-clicking and then clicking Deliver in the Deliver Customer Order Lines window.
2. Create and print the delivery note.