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 Customer Credit Management

Course Description

Tips and Tricks

Process Model - Customer Credit Information

Process Model - Difference Notices

Process Model - Reminders

Process Model - Collection Information

Process Model - Interest Invoicing

Process Model - Write-Off Notice

Process Model - Follow-up and Analysis Customer Credit Management

Training Material Printouts

 Initial Exercises

Customer Credit Management

 Customer Credit Information

Customer Credit Information - Key

Customer Credit Information - Exercises

 Customer Reminders

Basic Data and Customer Reminder Process - Key

Using Exclude Criteria, Print Options and Report Layouts - Key

Reminder History and Cancel Reminders- Key

Customer Reminders - Exercises

 Interest Invoicing

Interest Invoicing - Key

Interest Invoicing - Exercises