Maintenance Order Processing—Exercises

Main Exercise

Purpose: The purpose of this lesson is to show you how to execute running tasks which have been distributed with either the Simplified Work Order and Work Order distribution types. Simplified work orders are handled directly in IFS/Vehicle Information Management while tasks with the Work Order distribution type will be transferred to and handled in IFS/Work Order Management.

Simplified Order Processing - 1

Purpose: The purpose of this lesson is to do simple order processing on an interval task, a modification task and a condition based task that have been generated and distributed in prior exercises.

Prerequisites: Before starting on this exercise you must have finished the Task Distribution - 1 exercise.

Windows:
Maintenance Order
Tasks Currently Assigned to Orders
History per Serial

  1. Open the Tasks Currently Assigned to Orders window.
  2. Query for the Top Serial Number: nX20000 and verify the 4 running tasks being generated in the last exercise
  3. Select the tasks, with Distribution Type = Simplified Work Order, right-click and click Maint Order Info. (You may also get here directly from Task Distribution/Tasks Currently Assigned to Orders tab, right-click and click Maint Order Information. The Maintenance Order window will be displayed.
  4. Click the Included Tasks tab.
  5. Select the tasks, right-click and click Release 
  6. The Task Start dialog box appears. Set the Task Start field to Today.
  7. Select a task of type Intervalmaint, right-click and click Finish.
  8. The Finish Task - Enter General Info dialog box appears. Set the Finish Date field to Today, Man Hours Used field to 2 hrs. and the Competence field to XMECH.
  9. Enter a brief Work Description.
  10. Click Finish. The task will disappear from this window.
  11. Select the task of type On-Condition, right-click and click Finish.
  12. The Finish Task - Enter General Info dialog box appears. Set the Finish Date field to Today, Man Hours Used field to 3.5 hrs. and the Competence field to XMECH.
  13. Enter a brief work description.
  14. Click Finish. The task will disappear from this window.
  15. Select the task of type Modification Inspection, right-click and click Finish.
  16. The Finish Task - Enter General Info dialog box appears. Set the Finish Date field to Today, Man Hours Used field to 1.0 hrs. and the Competence field to XMECH.
  17. Enter a brief work description that starting corrosion was identified on Wheel Axle.
  18. Click Next.
  19. Because of this corrosion, you decide to set the Mod Execution Type field to Continued Inspection. 
  20. Click Finish. The task will disappear from this window.
  21. Open the History per Serial window and query for your A/C and Nose Landing Gear.
  22. Identify the tasks that you have just finished.
  23. Go to exercise Work Order Processing - 1.

Work Order Processing - 1

Purpose: The purpose of this lesson is to do work order processing on an interval task that have been generated and distributed in prior exercises.

Prerequisites: Before starting on this exercise you must have finished the Task Distribution - 1 exercise.

Windows:
Tasks Currently Assigned to Orders
Report In Work Order

  1. Open the Tasks Currently Assigned to Orders window.
  2. Query for the Top Serial Number nX20000 and select the task, with distribution type Work Order, right-click and then click Report In Work Order.
  3. In the header, right-click, point to Work Order Status, and then click Released.
  4. Click the Operations tab and find the operations that were transferred from IFS/VIM. Right-click, point to Operation Status, and then click Started. Observe, the status of the corresponding work order will be changed automatically to Started if this is the first operation to be started and if the work order is not already in this status.
  5. Once the work is done, change the status of the operation to Work Done using the Operation Status feature. In the text-editor that opens enter information on the actions taken when performing work on the operation. This information will be retained in the Action Taken field on the operation record.

Note: If Executor sign off is defined on the operation, this will be performed automatically when setting the operation to the Work Done status. If a license requirement is defined on the Executor sign off requirement type, you must have the relevant license to be able to perform the status change.

  1. If Independent or Inspector sign off requirements have been defined, these need to be performed before the operation can be set to the Finished status. A different person with the required license must perform the Independent or Inspector sign off.
  2. Once all required sign offs are performed, the operation will be set automatically to the Finished status. Note: If sign off requirements have not been defined on the operation, the operation is automatically set to the Finished status when setting it to Work Done.
  3. Click the Time Report tab.
  4. Right-click and click Create From Planning. This will retrieve all the information from the Prepare Work Order/Planning tab.
  5. Select a suitable planning line from the list that appears and click OK.
  6. Specify the number of worked hours in the Hours field.
  7. Save the information (F12).
  8. Click the Materials tab, select the material line, right-click and click Issue.
  9. Click the Tools and Facilities tab and specify the number of used hours in the Reported Hours field.
  10. Save the information (F12).
  11. Click the Report In tab and enter information in the Actual Start and Actual Completion fields. Actual start to be 1 minute after required start and actual completion the time right now, including minutes (this is important for the following exercises to work correct but is real life it does, of course, not have to be this way)
  12. Save the information (F12).
  13. Click the Postings tab, right-click and click Authorize All Non-Authorized.
  14. Enter your signature and click OK.
  15. In the header, right-click and click Work Order Status/Finished
  16. Go to exercise Faults & Events - 1.

Simplified Order Processing - 2

Purpose: The purpose of this lesson is to do simple order processing of the fault task for vibrations in the nose landing gear. A technician concludes that the tyre has a defect.

Windows:
Task Distribution
Maintenance Order

  1. Open the Task Distribution window.
  2. Query for the Top Serial Number: nX20000 and click the Tasks Currently Assigned to Orders tab.
  3. Select the task, right-click and select Maint Order Info. and select the Tasks tab when the Maintenance Order window appears.
  4. Select the task again, right-click and click Release. Set Task Start to Today when the Start Task dialog box appears.
  5. Select the task again, right-click and click Finish.
  6. Set the following in the Finish Task - Enter General Info dialog box: the Finish Date field to Today, Man Hours Used field to 0.5 hours and the Competence field to XMECH.
  7. Enter a brief Work Description stating that there is a problem with the tyre on Wheel Assy. Therefore, the next thing to do is to register a new fault connected to this fault you just have repaired. Click the Next. 
  8. The Finish Task - Enter Fault Info dialog box appears. Set the Bottom Function field to 3224 and the Fault Code field to DAM.
  9. Click the Finish.
  10. Go to exercise Faults and Events - 2

Simplified Order Processing - 3

Purpose: The purpose of this lesson is to do simple order processing on a fault task and a modification inspection task that have been generated and distributed in prior exercises.

Windows:
Task Distribution
Maintenance Order

  1. Open the Task Distribution window.
  2. Query for the Top Serial Number: nX20000 and click the Tasks Currently Assigned to Orders tab.
  3. Select the 2 tasks.
  4. Right-click and click Maint Order Info. and click the Tasks tab when the Maintenance Order window appears.
  5. Select the tasks again, right-click and click Release. Set Task Start to Today when the Start Task dialog box appears.
  6. Select the task of type Modification Inspection , right-click and click Finish.
  7. Set the following in the Finish Task - Enter General Info dialog box: the Finish Date field to Today, Man Hours Used field to 0.5 hours and the Competence field to XMECH.
  8. Enter a brief Work Description. Click the Next.
  9. Let Mod Execution Type=Continued Inspection remain unchanged.
  10. Click the Finish. 
  11. Then, select the task of type Serial Repair (e.g.: wheel replacement), right-click and click Finish.
  12. Set the following in the Finish Task - Enter General Info dialog box: the Finish Date field to Today, Man Hours Used field to 2 hours and the Competence field to XMECH.
  13. Enter a brief Work Description. Click Next. 
  14. The Finish Task - Enter Fault Info dialog box appears. Set the Bottom Function field to 3224 and the Fault Code field to DAM.
  15. Click the Next. 
  16. Create new record and enter X32WHE7002 in the Part Number field, select a serial number. Save and click Finish.
  17. (We will not handle the repair of the dismounted wheel)
  18. Go to exercise Operation Logging - 4

Simplified Order Processing - 4

Purpose: The purpose of this lesson is to do simple order processing on an interval task, a modification inspection task and a PMC serial fault task that have been generated and distributed in previous exercises.

Windows:
Tasks Currently Assigned to Orders
Report In Work Order
Maintenance Order

  1. Open the Tasks Currently Assigned to Orders window.
  2. Query for the Top Serial Number: nX20000 and verify the 4 running tasks.
  3. Select the tasks, with Distribution Type = Simplified Work Order, right-click and click Maint Order Info. (You may also get here directly from Task Distribution/Tasks Currently Assigned to Orders tab and using the right mouse button option Maint Order Info).
  4. Select the tasks, right-click and click Release. Set Task Start to Today when the Start Task dialog box appears. 
  5. Select the task of type Interval Maint, right-click and click Finish.
  6. Set the following in the Finish Task - Enter General Info dialog box: the Finish Date field to Today, Man Hours Used field to 3.5 hours and the Competence field to XMECH.
  7. Enter a brief Work Description. Click the Finish.
  8. Select the task of type Modification, right-click and click Finish.
  9. Set the following in the Finish Task - Enter General Info dialog box: the Finish Date field to Today, Man Hours Used field to 2 hours and the Competence field to XMECH.
  10. Enter a brief Work Description. Click Next.
  11. Set the Mod Execution Type field to Termination Action. Click the Finish.
  12. Select the task of type PMC Serial Repair, right-click and click Finish.
  13. Set the following in the Finish Task - Enter General Info dialog box: the Finish Date field to Today, Man Hours Used field to 1 hour and the Competence field to XMECH.
  14. Enter a brief Work Description. Click the Next.
  15. You have not used any material so click the Finish.
  16. Go to exercise Work Order Processing - 2

Work Order Processing - 2

Purpose: The purpose of this lesson is to perform work order processing on an interval maintenance task that has been generated and distributed in previous exercises. You will also learn how to record a summary of the work carried out on a task and include a task operation into the CRS Documentation: Work Carried Out report. The ordering and printing of the reports is described in the Print CRS Documentation Reports exercise.

Windows:
Tasks Currently Assigned to Orders
Task Distribution
Maintenance Order

  1. Open the Tasks Currently Assigned to Orders window.
  2. Query (F3) for the top serial number nX20000 and select the remaining task with the Work Order distribution type.
  3. Right-click and click Report In Work Order. In the header of the Report In Work Order window, right-click, point to Work Order Status, and then click Released.
  4. Click the Operations tab and find the operations that were transferred from IFS/VIM. Right-click on an operation record, point to Operation Status, and then click Started. Observe, the status of the corresponding work order will be changed automatically to Started if this is the first operation to be started and if the work order is not already in this status.
  5. Once the work is done, change the status of the operation to Work Done using the Operation Status feature. In the text-editor that opens enter information on the actions taken when performing work on the operation. This information will be retained in the Action Taken field on the operation record. Continue with the steps listed under Include actions taken in report if you want to include the action reported on this operation in the CRS Documentation: Work Carried Out report.

Note: If Executor sign off is defined on the operation, the sign off will be performed automatically when setting the operation to the Work Done status. If a license requirement is defined on the Executor sign off requirement type, you must have the relevant license to be able to perform the status change.

  1. If Independent or Inspector sign off requirements have been defined, these need to be performed before the operation can be set to the Finished status. A different person with the required license must perform the Independent or Inspector sign off.
  2. Once all required sign offs are performed, the operation will be set automatically to the Finished status. Note: If sign off requirements have not been defined on the operation, the operation is automatically set to the Finished status when setting it to Work Done.
  3. Click the Time Report tab.
  4. Create a new record (F5) and specify a value for the following fields: Plan Line No, Craft and Hours. Use the List of Values to select suitable values where appropriate.
  5. Save the information (F12).
  6. Click the Materials tab, select the material line, right-click and click Issue.
  7. Click the Tools and Facilities tab and specify the number of used hours in the Reported Hours field.
  8. Save the information (F12).
  9. Click the Report In tab and enter information in the Actual Start and Actual Completion fields. Actual start to be 1 minute after required start and actual completion the time right now, including minutes (this is important for the following exercises to work correct but is real life it does, of course, not have to be this way)
  10. Save the information (F12).
  11. Click the Postings tab, right-click and click Authorize All Non-Authorized.
  12. In the header, right-click and click Work Order Status/Finished
  13. Go to exercise Operation Logging - 5

Include actions taken in report:

  1. Open the Maintenance Order window and query (F3) for the maintenance order associated with the above selected serial structure. Verify that the maintenance order is in the Work Done status. To set a maintenance order to the Work Done status, you need to right--click on the order, point to Status, and then click Work Done.
  2. Click the Maint. Order Str. tab. Locate the relevant task from the navigator and then click the Operations tab.
  3. In the Action Taken field, verify that the information you entered in step 5 above is displayed. The information can be modified, if necessary.
  4. Select the Incl. Action Taken in Report check box for the record.
  5. Save the information (F12).
  6. Click the Task Details tab, right-click and click Set Work Carried Out.
  7. Enter a summary text of the work carried out on the task. This information will be included in the CRS Documentation: Work Carried Out report.
  8. Navigate back to the Report In Work Order window that was previously opened and continue with steps 6 to 18 detailed above.

Simplified Order Processing - 5

Purpose: The purpose of this lesson is to do simple order processing on a modification task that have been generated and distributed in previous exercises.

Windows:
Maintenance Order
Tasks Currently Assigned to Orders

  1. Open the Tasks Currently Assigned to Orders window.
  2. Query for the Top Serial Number: nX20000 and verify the five running tasks.
  3. Select the tasks right-click and click Maint Order Info. (You may also get here directly from Task Distribution/Tasks Currently Assigned to Orders tab and using the right mouse button option Maint Order Info).
  4. Select the tasks, right-click and click Release. Set Task Start to Today when the Start Task dialog box appears. 
  5. Select the task of type Modification, right-click and click Finish.
  6. Set the following in the Finish Task - Enter General Info dialog box: the Finish Date field to Today, Man Hours Used field to 2 hours and the Competence field to XMECH.
  7. Enter a brief work description.
  8. Click the Next button.
  9. Create new record and enter X32AXL7003 in the Part Number field, select a Serial Number. Save and click Finish.        
  10. Execute the other tasks.

Simplified Order Processing - 6

Purpose: The purpose of this lesson is to perform a simplified order processing on a modification task which leads to a part identity change. The modification task has been generated and distributed through previous exercises.

Windows:
Task Distribution
Maintenance Order

  1. Open the Task Distribution window.
  2. Query (F3) for the Top Part Number X747-900 and Top Serial Number nX30000.
  3. Click the Tasks Currently Assigned to Orders tab.
  4. Select the row that holds the modification task, right-click, and then click Maint Order Info. The Maintenance Order window opens.
  5. Click the Tasks tab.
  6. Select the row that holds the modification task, right-click, and then click Release. The Start Task dialog box opens.
  7. Enter the system date (today's date) as the Task Start date and click OK to close the dialog box.
  8. Select the row that holds the modification task once again, right-click, and then click Finish. The Finish Task assistant opens.
  9. Enter the following details in the Finish Task - Enter General Info assistant step:
            Finish Date - system date
            Man-hours Used - the number of hours used
            Competence - XMECH
            Work Description - a brief description of the work done
  10. Click Next.
  11. Enter the following details for serial X32LEG7004, nX30999 in the Finish Task - Part Identity Change on Serials in Structure assistant step:
            a valid Maintenance Program ID, Maintenance Program Revision and Maintenance Group. Note: If a valid maintenance program does not exist for the new part revision, values are not required to be entered in the Maintenance Program ID and Maintenance Program Revision fields.  
            Select the Update Operational Log History, Update Replacement History and Update Other History check boxes.  
  12. Click Finish.

To verify the serial rename;

  1. Open the Serial Structure Information window and query (F3) for Part Number X747-900 and Serial Number nX30000.
  2. Click the Consist Of tab.
  3. Select the row that holds the serial X32NLG7001, nX30999, right-click, and then click Next Level.
  4. Verify that the serial X32LEG7004, nX30999 has been renamed to X32LEG7005, nX30999.
  5. Select the row containing the serial being renamed, right-click and then click Next Level to move down one level in the structure.
  6. Disconnect part X32LNK7008 from the structure. The reason for disconnecting the part is that the part number of the serial has been renamed and part X32LNK7008 is not a valid part number in the template of the new serial.
  7. Install part X32LNK7009. The reason we install this part is because it belongs to the configuration of the new serial (i.e., the serial after the rename) instead of the part which was disconnected in the previous step.

Print CRS Documentation Reports

Purpose: The purpose of this lesson is to print out task-oriented reports of the work carried out or cancelled during a maintenance shop visit.

Windows:
Task Distribution
Info Services Reports

  1. Open the Maintenance Order window and query for the maintenance order associated with the work order processed in Work Order Processing - 2 exercise.
  2. Right-click and click Print CRS Documentation.
  3. Select the check boxes for the reports you want printed and click OK.