Scheduling Information

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Usage

Use this tab to view details of the scheduled plan and appointments for the selected work order, route work order or service request. The information in this tab appears if work orders for the selected company or site have been transferred for Scheduling or an Appointment is registered. The Scheduling Engine will schedule the work orders and return an allocation plan, which, if suitable, can be assigned to the applicable employee for execution. It is also possible to unassign an already assigned work order in this tab and cancel already registered appointment.

Activity Diagrams

Schedule WO with Mobile Workforce Management
Schedule Route WO with Mobile Workforce Management
Book Appointment
Cancel Appointment

Activities

View Scheduled Plan
Assign Employee to Work Order
Unassign Employee from Work Order
Request Appointment Offers