Service Request/Prepare

[About Service Request] [About Work Order Dates] [About Mobile Workforce Management Work Order Scheduling Dates ] [About Structured Failure Management] [To Create Service Requests] [To WO Processing]

Usage

Use this tab to enter and view more information for the service request, e.g., the work description, planned start and completion time, execution time, work leader, work master, some information about the fault such as discovery and symptom (such information can be used to classify the fault), and item class.

Activity Diagrams

Prepare Service Request
Schedule WO with Mobile Workforce Management

Activities

Enter Work Description
Enter Complementary Information, Service Request
Define Fixed Resource or Fixed Start on Work Order
Exclude Work Orders from Scheduling