Quick Register of Support Issue

[About Support Issue] [About Support Solution] [To Handle Customer Support]

Usage

Use this window to create initial support issues with minimal data. You can update these issues later using the Support Issue window.

Note: You can use this window only to enter new issues. You cannot search or change existing issues.

The window is comprised of two information sections:

• Contact Reference: Contains information about the issue and contact.
• Item Message: Enables you to enter a new message.

Any of the required fields included in the Support Issue window are set to the default values.

Activity Diagrams

Enter support issue

Activities

Create Quick Register of Support Issue