Use this window for an overview of all the business leads. To view the
details of a specific lead, go to the Business Lead window by right-clicking a
lead record and clicking Details.
You can convert a business lead by right-clicking on a lead in the overview and
then clicking Convert Lead. The Convert Lead dialog box will then be displayed
for you to enter information.
You can merge a business lead with another lead by right-clicking on a lead in the
overview and then clicking Merge Lead. The Merge Lead form will then be
displayed for you to perform the merge. If you right-click and select Merge Lead
to Customer, the Merge Lead to Customer form will be displayed.