Use this tab to manually connect a service type to a component repair order (CRO) line. It is possible to facilitate and speed up the service process for small and easy services by setting up a predefine work scope for the repair order types Work Order and Repair Shop Order. For the repair order types Disposition Shop Order and External Service Order it is not possible to generate a predefined work scope, the work scope must be created manually. The predefined work scope is generated from the repair codes connected to the service type.
A service type provides two purposes: (1) Generates a price for the service and (2) Defines the repair work scope. It is possible to add service types as long as the repair order is not completed. A CRO line can have one or more service types assigned. A service type can be removed only if the CRO line is not released.
Select services
Modify CRO work scope
Select service
types
Select part service contract line
Modify service price
Add service
types on CRO line
Remove
service type from CRO line
Select service type as default