Enter Mandatory Information, Work Request
Explanation
This activity is used to enter mandatory information for a work request, such
as, maintenance organization, directive, and reported by.
Prerequisites
Information on the maintenance organization and employee should be defined in
the Organization Basic Data window.
System Effects
As a result of this activity, a work request with a work order number is created.
Window
Service Request
Related Window Descriptions
Service Request
Active Work Orders
Prepare Work Order
Prepare Work Order/General
Procedure
- Open the Service Request window and create a
new record (F5).
- The WO Site field displays the user's default site. Use the List of Values to
select another site the user is connected to, if appropriate.
- Enter values in the Maint Org and Reported by fields.
Use the List of Values to select suitable values.
- Enter a brief description of the work in the Directive field.
- Save the information (F12).
Note: You can also enter a new work request in the
Active Work Orders and
Prepare Work
Order windows.