Business Objects—Exercises

IMPORTANT
It is extremely important that you set up and work within your own site to maintain your data integrity. If you work within any other site, you will compromise your own exercise data as well as the data of other students. Predictable exercise results require that your data be isolated in your own site.

Main Exercise

Purpose: The purpose of this lesson is to enter the business objects to be used when working with support issues.

Windows:
Support Center Basic Data /Business Objects

Entering Business Object

  1. Open the Support Center Basic Data window and open the Business Objects tab
  2. Populate the window to view the predefined business objects.
  3. Create a new business object to handle customer orders. Enter XX-Customer Order as the business object, where XX stands for your initials.
  4. Connect the business object to the customer order as the object reference.
  5. Enter a brief explanation of the business object.
  6. Make this your default business object.
  7. Save the changes.