Course Description for Customer Payment

This course includes information on the following processes:


Basic Data and Requirements
Manual Customer Payment
Direct Debiting Payment
Customer Bill of Exchange Payment
Customer Check Payment
Customer Payment on File
Payment Deviations
Customer Offset
Cancel Customer Payment
Analysis
One-Time Customers

Course Length

The estimated time to complete the Customer Payment course is 9 hours.
The estimated time to complete the Road Map course Customer Payment Handling Basic is 1 hour and 30 minutes.
The estimated time to complete the Road Map course Customer Payment Handling Intermediate is 9 hours.

The estimated time to complete the Road Map course Cash Management Intermediate is 9 hours.

Target Audience

This course is designed primarily for employees working in a financial department, with accounts payable.

Basic Data and Requirements

This chapter covers how to set up basic data that is required in the system before you can start working with the main exercises.

Prerequisites

Before taking the lessons in this chapter, you should have basic knowledge about how to work with IFS Applications.

Chapter Length

The estimated time to complete this chapter is 1 hour.

Target Audience

This chapter was designed primarily for employees working with IFS/Payment and application consultants within IFS Financials.

Manual Customer Payment

This chapter includes information on the Manual Customer Payment process. The process covers how you register the total cash received into the system and then match the individual customer Invoices which are being paid. The process handles single-company as well as multi-company payments.

Prerequisites

Before taking the lessons in this chapter, you should have basic knowledge about how to work with IFS Applications, invoicing and payment.

Chapter Length

The estimated time to complete this chapter is 45 minutes. 

Target Audience

This chapter was designed primarily for employees working in a financial department with IFS/Payment and application consultants within IFS Financials.

Direct Debiting Payment

This chapter covers how to create a direct debiting proposal with the invoices and/or payments in advance that are to be covered in the payment, and then create the electronic direct debiting order, which is a file containing the invoices included in an acknowledged direct debiting proposal. This file of payment information is then delivered to a payment institute. Finally the payment is confirmed in the system.

Prerequisites

Before taking the lessons in this chapter, you should have basic knowledge about how to work with IFS Applications, invoicing and payment.

Chapter Length

The estimated time to complete this chapter is 45 minutes. 

Target Audience

This chapter was designed primarily for employees working in a financial department with IFS/Payment and application consultants within IFS Financials.

Customer Bill of Exchange Payment

This chapter covers how to work Customer Bill of Exchange Payments. This process is used for manual entry of Bills of Exchange received from customers. When you enter a Bill you can match it with the invoices covered by the Bill. A payment is created and a voucher is generated automatically to the hold table in IFS/ Accounting Rules. The claim from the invoices is "transferred" to the open Bill. The Bill itself is closed when it is later cashed, i.e. when we have received the payment confirmation from the payment institute.

Prerequisites

Before taking the lessons in this chapter, you should have basic knowledge about how to work with IFS Applications, invoicing and payment.

Chapter Length

The estimated time to complete this chapter is 1 hour. 

Target Audience

This chapter was designed primarily for employees working in a financial department with IFS/Payment and application consultants within IFS Financials.

Customer Check Payment

This chapter covers how to work with Customer Check Payments. This process is used for manual entry of Checks received from customers. When you enter a Check you can match it with the invoices covered by the Check. A payment is created and a voucher is generated automatically to the hold table in IFS/Accounting Rules. The claim from the invoices is "transferred" to the open Check. The Check itself is closed when it is later cashed, i.e. when we have received the money from the payment institute.

Prerequisites

Before taking the lessons in this chapter, you should have basic knowledge about how to work with IFS Applications, invoicing and payment.

Chapter Length

The estimated time to complete this chapter is 1 hour. 

Target Audience

This chapter was designed primarily for employees working in a financial department with IFS/Payment and application consultants within IFS Financials.

Customer Payment on File

This chapter covers how to create customer payments sent by electronic file from the company's various payment institutes. Each electronic file contains information, and matching options, on debit and credit transactions for a specific account and currency. The external loading is loaded into either an existing or a new mixed payment. The payment is then approved. The approval creates payment and voucher with postings. The standard version of IFS/Payment does not allow the loading of external interface. This logic must therefore be added to the system at the time of each customer installation.

Prerequisites

Before taking the lessons in this chapter, you should have basic knowledge about how to work with IFS Applications, invoicing and payment.

Chapter Length

The estimated time to complete this chapter is 15 minutes. 

Target Audience

This chapter was designed primarily for employees working in a financial department with IFS/Payment and application consultants within IFS Financials.

Payment Deviations

This chapter covers how to work with different Payment Deviations. This includes Deductions, Discounts, Differences and Write-offs. Notices on difference items  and write-offs are also handled.

Prerequisites

Before taking the lessons in this chapter, you should have basic knowledge about how to work with IFS Applications, invoicing and payment.

Chapter Length

The estimated time to complete this chapter is two hours.

Target Audience

This chapter was designed primarily for employees working in a financial department with IFS/Payment and application consultants within IFS Financials.

Customer Offset

This chapter covers how to work Customer Offset. The result of the offset process is that the invoices are marked as paid and the payments on account and/or parked payments are marked as fully used. 

Prerequisites

Before taking the lessons in this chapter, you should have basic knowledge about how to work with IFS Applications, invoicing and payment.

Chapter Length

The estimated time to complete this chapter is 30 minutes. 

Target Audience

This chapter was designed primarily for employees working in a financial department with IFS/Payment and application consultants within IFS Financials.

Cancel Customer Payment

This chapter covers how to cancel customer payment transactions completely or partially.

Prerequisites

Before taking the lessons in this chapter, you should have basic knowledge about how to work with IFS Applications, invoicing and payment.

Chapter Length

The estimated time to complete this chapter is 15 minutes. 

Target Audience

This chapter was designed primarily for employees working in a financial department with IFS/Payment and application consultants within IFS Financials.

Analysis

This chapter covers how to make analysis on different areas of the Customer Payments process. This includes queries and reports that can be used for information about customer details and customer payments. It is only possible to view information in the query windows. You cannot enter or modify any details. There are also a number of reports that can be printed through the order report function.

Prerequisites

Before taking the lessons in this chapter, you should have basic knowledge about how to work with IFS Applications, invoicing and payment.

Chapter Length

The estimated time to complete this chapter is 45 minutes. 

Target Audience

This chapter was designed primarily for employees working in a financial department with IFS/Payment and application consultants within IFS Financials.

 

One-time Customers

This chapter covers how to set up basic data for one-time customers and how to handle the invoicing and payment processes for one-time customers. 

Prerequisites

Before taking the lessons in this chapter, you should have knowledge about how to work with IFS Applications, invoicing and payment.

Chapter Length

The estimated time to complete this chapter is 1 hour. 

Target Audience

This chapter was designed primarily for employees working in a financial department with IFS/Payment and application consultants within IFS Financials.