Service Contract/Additional Customer

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Usage

Use this tab to connect additional customers to the service contract. This is useful, for example, if different departments within a company are defined as separate customers but should still be allowed to use the same service contract. This means that the additional customers can be used on service requests using the same service contract.

The customers entered here can also be used as alternative customers to whom the service contract can be invoiced if required.
 

Activity Diagrams

Define Service Contract

Activities

Enter Additional Customer