Enter Customer Order Charge Taxes/Handle RMA Charge Tax Lines

Explanation

Use this function to handle charge tax lines, in connection with customer orders and return material authorizations. You can add, modify, or remove tax lines. By clicking Set Default, you can retrieve the default tax values entered for the specific customer address.

This activity also enables you to work with multiple sales tax codes, i.e., to compose the total charge tax amount by combining several different tax codes. The possible combinations of tax codes (such as Sales Tax or VAT, or a combination thereof) are determined by the Tax Regime used by the customer. You can add a new tax line and modify or remove an existing line.

The charge amount in customer currency, multiplied by the quantity displayed on the charge line, is used as a basis for calculation of the sales tax for a line.

Prerequisites

System Effects

As a result of this activity:

Window

Customer Order
Return Material Authorization

Related Window Descriptions

Customer Order
Customer Order/Charge
Customer Order Charge Tax Lines
Return Material Authorization
Return Material Authorization/Credit Charges
Return Material Charge Tax Lines

Procedure

Customer order - Add a charges tax line manually:

  1. Populate or query to select the desired customer order.
  2. Click the Charges tab and select a charge line.
  3. Enter the appropriate sales tax code in the Tax Code column, either by entering the short code or using the List of Values.
  4. Save the record.
  5. If more than one tax should be applied, select a customer order line, right-click, then click Charge Tax Lines.
  6. Enter the appropriate sales tax code, either by entering the short code or using the List of Values.
  7. Save the record.
  8. Repeat steps 5-7 for each tax you want to apply.

Customer order - Edit a charges tax line:

  1. Populate or query to select the desired customer order.
  2. Click the Charges tab.
  3. Select a customer order line, right-click, then click Charge Tax Lines.
  4. Edit the appropriate sales tax percent or amount.
  5. Save the record.
  6. To retrieve the default tax values, click Set Default.
  7. If you want to edit more than one tax line, repeat steps 3 -5.

Customer order - Remove a charges tax line manually:

  1. Populate or query to select the desired customer order.
  2. Click the Charges tab.
  3. Select the charge line related to the tax line to be removed, right click, then click Charge Tax Lines.
  4. Select the tax line you want to remove.
  5. Click Remove.
  6. Save.

Return material authorization - Add a charges tax line:

  1. Populate or query to select the desired return material authorization.
  2. Click the Credit Charges tab.
  3. Select an RMA charge line, right-click, then click RMA Charge Tax Lines.
  4. Enter the appropriate sales tax code, either by entering the short code or using the List of Values.
  5. Save.
  6. If more than one tax should be applied, repeat steps 3 -5.

Return material authorization - Remove a charges tax line:

  1. Populate or query to select the desired return material authorization.
  2. Click the Credit Charges tab.
  3. Select the RMA charge line related to the tax line to be removed, right click, then click RMA Charge Tax Lines.
  4. Select the tax line you want to remove.
  5. Click Remove.
  6. Save.