Send Order Confirmation

Explanation

If you are using the EDI message function, you can send an order confirmation message to the customer. You can use this function to re-send the customer order confirmation message as well.

Prerequisites

• Basic data for the EDI message function must have been set up in IFS/Connectivity.
• You must have entered data for EDI for applicable customer in the Customer/Message Setup. The Method Default check box must be selected for the message.
• The customer order should have been created by processing an incoming customer order.

System Effects

• The customer order confirmation is sent via EDI to the customer.
• If it is an internal customer order, the message sent will end up as an incoming purchase order confirmation on the demand site. If the demand site has the Execute Order Change Online check box selected, the incoming purchase order confirmation is processed online on the demand site. If automatic approval is enabled you will get an instant validation and update on the demand site. This continues as far as possible in multiple tiers of internal orders, if you have automatic replication. Without online processing all this happens in background jobs.

Window

Customer Order
Quick Order Flow Handling

Related Window Descriptions

Customer Order
Send Order Confirmation
Quick Order Flow Handling

Procedure

1. Populate or query for the customer order in question.
2. Check that the customer order is released.
3. Right-click and then click Send Order Confirmation. On the dialog box that appears, click OK.