Unpeg Customer Order Line from Supply Order
Explanation
This activity is used to un-peg a customer order line from a
purchase requisition, purchase order or shop order. To learn how to un-peg a
customer order line from the DOP header, please refer to the activity Un-peg Customer
Order from DOP Header (in IFS/Dynamic Order Processing). Both these activities
are
particularly useful when you want to cancel an automatically pegged supply
order. This is because it is not possible to cancel the supply order without
first un-pegging it from the customer order line.
Note: A service request is used to report a service or
a fault on an object that is linked to a customer. The customer order may even
have a Service Request as a pegged object. The Unpeg right mouse button
option in this activity is only available for removing pegging between a
customer order and a supply order, of the type Purchase Requisition, Purchase
Order or Shop Order.
Prerequisites
- The supply order must have been automatically
pegged to the customer order line.
- The parts must not be configurable.
- A quantity must not have been received against the supply order: If a
purchase order is to be un-pegged, it must not be in the Received,
Cancelled, or Closed status. A shop order must be in the Started status or
prior, without any received quantity. A purchase requisition may be
un-pegged at any time.
System Effects
- The customer order will be un-pegged from the supply
order (purchase requisition, purchase order, or shop order).
- If you initiate the un-pegging from the purchase requisition,
other created purchase orders will be un-pegged as well.
- If a purchase order was to be direct-delivered, the unpeg performed from
customer order will not change the connected purchase requisition or
purchase order. However, unpeg from purchase order or purchase requisition
will affect the customer order as well.
Window
Customer Order
Customer
Order Lines
Purchase Requisition
Purchase Requisition Lines
Purchase
Order
Purchase Order Lines
Pegged Purchased Customer Order Lines
Shop Order
Shop Orders
Pegged Manufactured Customer Order Lines
Related Window Descriptions
Customer Order,
Customer Order/Order Lines
Customer Order/Rental Order Lines
Customer Order Lines
Purchase Requisition
Purchase Requisition Lines
Purchase Order,
Purchase Order Lines
Pegged Purchased Customer Order Lines
Shop Order
Shop Orders
Pegged Manufactured Customer Order Lines
Procedure
You can perform this activity in the
Customer Order window or in the main and overview windows of Purchase Requisition or Purchase Order
and Shop Order.
From the
Customer Order window:
- In the
Customer Order window, query
for the relevant customer order.
- On the
Order Lines tab, or
Rental Order Lines tab select the
customer order line you want to un-peg (If required, you can right-click and
then click Pegged Objects to view the pegged supply order).
- Right-click and then click
Unpeg.
From the
Purchase Order or
Purchase
Requisition window:
- In the main window of the respective supply order,
query for the relevant supply order.
- On the
Part Requisition Lines tab,
or
Rental Part Requisition Lines tab (for purchase requisitions) or the
Part Order Lines tab,
or
Rental Part Order Lines tab (for
purchase orders), select the supply order line that you want to un-peg.
- Right-click and then click Unpeg.
From the Pegged Manufactured Customer Order Lines window,
- Right-click on the Shop Order window, and then click Pegged Shop Order. From there select Pegged Manufactured Customer Order Lines.
- Right-click on the required record and select Unpeg.