Manage NCR Correction

Explanation

Use this activity to update the system with information with regard to the correction of the NCR such as what needs to be done to correct the NCR, the date on which the correction will be made and who is responsible for executing the correction.

This activity contains a security checkpoint which can be activated by an administrator. With an activated security checkpoint on a function it is necessary to authenticate the user again in order to fulfill the function. Additionally, whenever a security checkpoint is successfully passed, a security checkpoint log is written creating an audit trail of what is done.

Prerequisites

The NCR header should be in the In Progress status and the correction action line should be in the Dispositioned status.

System Effects

As a result of this activity, the status of the correction action lines change to Corrected. The NCR header status remains as In Progress.

Window

Non Conformance Report,
NCR Correction Actions

Related Window Descriptions

Non Conformance Report
NCR Correction Actions
Non Conformance Reports

Procedure

1. In the Non Conformance Report window, click the Actions tab.
2. In the Target Correction Date field, enter a target correction date. Entering a value in this field is optional.
3. In the Correction Notes column, enter an appropriate note. Entering a value in this column is mandatory.
4. In the Verification Responsible ID column, enter the ID of the person who is responsible for verifying the correction actions. Entering a value in this field is mandatory.
5. Click Save.
6. In the table, select the required record, right-click and then click Correct. The NCR correction action line is now in the Corrected status. The status of the header remains as In Progress.
7. Click Save.

Note: if you want to revoke the correction, you can right-click and then click Disposition. The Corrected Date and Corrected By fields will be cleared.