Manage Action Completion

Explanation

This activity is used to complete the Corrective or Preventive Action.

This activity contains a security checkpoint that can be activated by an administrator. With an activated security checkpoint on a function it is needed to authenticate the user again in order to fulfill the function. Additionally, whenever a security checkpoint is successfully passed, a security checkpoint log is written creating an audit trail of what is done.

Prerequisites

A Corrective or Preventive action line should exist in the Investigated status.

System Effects

As a result of this activity, the status of the Corrective or Preventive Action line changes to Action Completed.

Window

Corrective and Preventive Action
Corrective and Preventive Actions

Related Window Descriptions

Corrective and Preventive Action
Corrective and Preventive Actions

Procedure

1. Click the Actions tab in the Corrective and Preventive Action window,
2. Select a record.
3. Enter an appropriate note in the Action Notes field. Entering a value in this field is mandatory.
4. In the Verification Responsible ID field, enter the ID of the verification responsible person. Entering a value in this field is mandatory.
5. In the Verification Target Date field, enter a target verification date. Entering a value in this field is optional.
6. Click Save.
7. Right-click and then click Action. The status of the Corrective and Preventive Action record changes to Action Completed. The system generates a time stamp for the completion date as well as for the person who made the system state change.

Note: if you want to revoke the completion, you can right-click and then click Investigate. The Action Completed Date and Action Completed By fields will be cleared.