Acknowledge Incident Details
Explanation
This activity is used to ensure that the incident details reported in the
incident case are verified and acknowledged by a competent authority in order to
proceed with the investigation of the reported incident.
Prerequisites
In order to perform this activity, the incident case is required to have
Confirmed status.
System Effects
There are no system effects.
Window
Incident
Related Window Descriptions
Incident
Procedure
- Open the Incident
window.
- Search or populate find the required incident case.
- Go to the header of window, right-click and click Acknowledge.
Note that the person ID of the person performing this action will
automatically show in the Acknowledged/Rejected By field.