Specify Reason Code per Message Code

Explanation

This activity is used to specify the reason codes for a message code of the payment format. The codes used gives additional information about the transaction. E.g. the code can be a return reason of a return debit note that can be included in the payment file, received from the payment institute.

The reason codes are usually defined by a payment institute, or other payment organization, and are created in the application when the payment format is installed. The reason codes are defined in IFS/Financials per payment format and are available for external payment parameters of payment methods connected to this payment format. You can add additional reason codes and/or change the description of the reason codes.

The reason codes are used in the external payment interface, when a new customer difference item is created. In External Payment Parameters window, you can set up the details of a reason code how the new customer difference item should be created. Therefore, reason codes can only be connected to message codes, that are used to create a new customer difference item.

The reason codes are only relevant for payment formats with a file template that is used to identify this code in the payment file. E.g., the return debit notes from the payment file of the payment format MT940DE can be loaded into the external payment with the reason code from the file, and the options set for the reason code are considered for the new customer difference item.

Prerequisites

In order to perform this activity,

• The message code to which the reason code should be added must exist.
• The message code must be set up as customer payment with the option to create difference items in order to connect reason codes to the message code.

System Effects

As a result of this activity,

• The new reason code can be used in External Payment Parameter in order to setup how the new customer difference item should be created.
• The modified reason code description will be used in external payments the next time a new item is created for a payment transaction referring to this reason code.

Window

Payment Formats per Company

Related Window Descriptions

Reason Codes per Payment Format Message Code
Payment Format Message Codes
Payment Formats per Company

Procedure

To enter a new reason code:

1. Open the Payment Formats per Company window and search for the payment format for which you want to enter the reason code.
2. Select the line with the format that you searched for, right-click and click Payment Formats to open the Payment Formats window.
3. Select the line with the affected payment format and click Message Codes to open the Payment Format Message Codes window.
4. Select the record with the message code for which you want to enter the reason code, right-click and click Reason Codes to open the Reason Codes per Payment Format Message Code dialog.
   Note: The context menu is only available if in the Transaction Type field the type Customer Payment is selected and in the Payment Format Message Function field the function Create New Diff Item is selected.
5. In the Reason Code field, enter the ID for the return reason, according to the code list of the file layout specification, issued by the payment institute or other payment organization.
6. In the Description field, enter the description of the return reason to be used in the text field of external payments for the new difference item.
7. Save the information.