Enter Customer Offset Transactions

Explanation

This activity is used to offset credit invoices, payments on account, or existing parked payments against debit invoices.

Prerequisites

This activity requires that you have entered general information in the Customer Offset window, General tab.

System Effects

As a result of this entry, invoices and payments on accounts are selected into the Transactions tab.

Window

Customer Offset

Related Window Descriptions

Customer Offset/General
Customer Offset/Transactions
Message

Procedure

To enter a customer offset:

  1. Click the Transactions tab in the Customer Offset window. 
  2. Create a new record.
  3. If you want to enter an item for offset, enter the series and number in the Series ID and No fields. The system will automatically populate the Customer Identity field. If only one open installment exists for the invoice, the system will also automatically populate the Installment ID field. When the installment ID displays or you manually enter it, the system will automatically populate the following fields. You can also select the items by right-clicking and clicking Select Batch.
  4. If you want to enter a parked payment for offset, select the Parked Payment check box and continue as in step 3.
  5. If you want to enter a new payment on account, select the New Payment on Account check box. Enter the customer ID in the Customer Identity field, the amount in the Amount field, and any text in the Text field.
  6. If you want to enter a new parked payment, select the New Payment on Account and the Parked Payment check boxes. Enter the amount in the Amount field and any text in the Text field.
  7. To write-off an amount, select a write-off code and a write-off amount. If the selected write-off code does not have send a write-off notice as the default, but you want to send a notice, select the Print Write-off Notice check box.
  8. Continue entering the transactions until the value in the Remaining Amount on Payment field is zero (0).
  9. Click Save to save all the details entered in both tabs.
  10. The Message dialog box appears with the details about the created payment and the created voucher. Click OK.