Unacknowledged Reminder Proposal
Explanation
Use
this activity to
discontinue a confirmed reminder proposal. Each reminder
proposal is linked to a unique proposal ID and several proposals can exist for
a user ID. Only unacknowledged reminder proposals can be edited and/or removed.
Prerequisites
A reminder proposal must have been entered and acknowledged.
System Effects
As a result of this action, the reminder proposal is unacknowledged.
Window
Customer Reminder Proposals
Related Window Descriptions
Customer Reminder Proposals
Procedure
To delete an acknowledged reminder proposal:
- Open
Customer Reminder Proposals.
Search for the reminder proposal or
populate the window to find the reminder proposal to be unacknowledged/cancelled.
- Select the reminder
proposal, right-click and then click Uncknowledge Proposal. The reminder proposal is then given Reminder Status, Created
.
- Delete the proposal by using Remove function in the tool-bar.