Use this step to enter fault information for the component repair order (CRO)
header. This is an optional step. In the fault information area you can describe
the detected problems, i.e., the part’s discrepancy from the original window,
fit and/or function. There is also a free text field where you can enter a
longer text with a more detailed description of the fault. The fault information
in the header will be used as a template for all repair lines created later on.
It is also possible to update or add information for each specific line. In
other words, the fault information could be individual to each line which means
that there is no connection between the fault information on the CRO header and
the part line after creation of a CRO line.
This information might be helpful later on when preparing the work, and for
troubleshooting and repairs. The fault information codes are entered as basic
data and can then be used on the CRO. The reason for having predefined fault
information is to consistently record the fault information, which then can be
used for technical and financial follow-ups and analysis of faults and costs.
Register component repair request
Enter CRO header
Enter or
modify general fault information
Enter
or modify fault information on CRO Line
Register
accessories