Connect Service Types to Repair Part

Explanation

This activity is used to associate service types to the repair part. You can connect several service types to a repair part. To each service type you can connect a service part, i.e., a non-inventory sales part, which will function as the invoicing object when the service is performed. The service price, expressed in the base currency for the site, is originally set to the same as the price for the non-inventory sales part. You can manually change the service price for this particular combination of repair part and service type.

The service type is a uniting concept that defines a service process. A service type is used for two purposes: generating a price and for generating a standard work scope. Depending on the repair order type, and if a contract exists for the customer, the work scope and the price will differ. A standard work scope is a set of activities that need to be done to bring the repair part back to its original fit and/or function. A service type can generate a predefined work scope for:

• Work order: Standard jobs can be generated.
• Repair shop order: Material/components and/or operations can be generated.

Furthermore, you can connect repair codes to the service type and part combination, and by doing so, group the standard jobs for work order or material/component and/or operations for repair shop order.

Prerequisites

• The service types must have been defined as basic data in Component Repair Order Basic Data/Service Type.
• A service part, i.e., a non-inventory sales part must have been created in Non-Inventory Sales Part.

System Effects

As a result of this activity, one or several service types have been connected to the repair part. Each service type has a service price expressed in the base currency for the site.

Window

Part Service Definition and Pricing

Related Window Descriptions

Part Service Definition and Pricing/Service Types
Part Service Definition and Pricing

Procedure

1. Open the Part Service Definition and Pricing window and populate the window or query for the part number of the repair part.
2. Click the Service Types tab.
3. Create a new record.
4. In the upper table, specify service type, service part (non-inventory sales part) and service price. Repeat until the required service types are entered.
5. Save your record.