Match Payment with Contract

Explanation

A payment on a contract can be entered in the Customer Payment and Mixed Payment windows. Only payments that are received on a contract with no invoice for the payment should be handled as described here. If an invoice already exists, it should be handled as any other payment and it does not need to be linked to a contract.

If the received payment consists of a mix of payments on standard invoices and payments on applications, the payment of standard invoices should be handled as normal, and only the payment on applications should have the contract number added.

If a down payment is received, an application should be created and valued, based on the amount of the down payment, and then matched as any other payment on a contract.

By adding the contract number when entering a payment received on a contract, the payment will always be shown on the Application for Payment/Payment tab, so that it is possible to see the total amount paid on a contract at any given time. After matching with the contract, follow the Allocate Payment on Application activity to complete the matching with the application.

Prerequisites

General prerequisites:

Mixed Payment specific prerequisites:

Customer Payment specific prerequisites:

System Effects

The full customer payment or part of the customer payment will be matched against the contract.

Window

Customer Payment
Mixed Payment

Related Window Descriptions

Customer Payment
Mixed Payment

Procedure

In the Customer Payment window

  1. Create a standard payment on the General and Transactions tabs.
  2. Make sure that the New Payment on Account check box on the Transactions tab is selected. (Notice that the Contract Number field will be active only if the New Payment on Account check box is selected and the Parked Payments check box is not selected). Make sure that the transactions get the correct contract number. Use the List of Values to find valid contracts if necessary.
  3. Save the information.

In the Mixed Payment window

  1. Create a standard payment on the General and Transactions tabs.
  2. Make sure that correct contract number is entered in the Contract Number field. Use the List of Values to find valid contracts if necessary.
  3. Right-click and then click Approve to approve payment (this will then create a customer payment on account for the amount that has not been matched with any invoice).